Reviews 1 — Autumn Day Wilbur

Resume

Hello and thank you for your interest!

I am a seasoned UX professional and compassionate contributor with my most recent 8+ years focused on helping global teams create life-changing, mission-driven, thoughtfully designed scientific instruments.

Over half my nearly 30 year career I have worked remotely, and as a people person and a prioritizer of communication and connection, I am often held up as an example of how to successfully do so with presence and care.

I am flexible, growth-minded, and adapt with enthusiasm to evolving teams, tools, user needs, business needs, processes etc. — stepping in, stepping up, and making every engagement an opportunity to connect, elevate, learn, and grow! I am always happy to help and believe titles should never confine contributions!

“Brought great calming energy…translated between design and research…extremely valuable.” — Research Lead

“Turned an adversary into an ally…heightened our perception as a group.” — Director

“Model for remote connection…ensures everyone feels included and supported…boosts cohesion and morale.” — Team Member

“Refocused us on what mattered…alleviated stress and made the presentation coherent and impactful.” — Team Manager

PROFESSIONAL EXPERIENCE

Senior UX Designer, Thermo Fisher Scientific, Tewksbury, MA (REMOTE)

June 2017 – September 2025

Successfully led complex, end-to-end UX initiatives on globally distributed teams bringing life-changing, thoughtfully designed scientific instruments to market. Designed products for multiple divisions resulting in a highly dynamic work environment. Each program consisted of different team members, scientific workflows, user needs, product development cycles, levels of engagement, research methods, tools and technology, expectations, partners, design systems, and processes…

What happens when you:

Build respectful relationships and create space for trust, candor, open and honest communication and collaboration with cross-functional stakeholders
Guide teams from ambiguity to clarity and prioritization through thoughtful conversation, experience strategy / roadmap definition, and workshop facilitation
Create consistency and efficiency by launching an accessible, globally implemented design system with your team; leading the private label strategy, guidelines, and governance expanding our sales channels and brand differentiation
Implement cohesive digital and physical touchpoints in collaboration with industrial designers; applying service design thinking, considering user needs, workflows, environments, safety, regulatory and compliance, and manufacturability
Bring useful and desirable products to market with research from discovery through beta; co-writing scripts, building prototypes, diligently observing and documenting, delivering human-centered, user-guided products, and next-gen ideas
Deliver award winning software with R&D teams from ideation through validation within Agile and other delivery methodologies, representing voice of customer, writing user stories and product requirements, devising traceability matrices, and supporting dev
Proactively connect distributed teams by orchestrating remote, intensive planning sessions aligning global functions on tasks, owners, and dependencies
Mitigate risks and adhere to regulatory and compliance by working with SMEs to document product risks and mitigation strategies, compliance requirements, and ensure these translate through the design and implementation
Improve understanding and reduce calls to support by co-authoring user manual content using plain language and annotated high-fidelity screen representations
Speak up about insensitive terminology initiating change to legacy language catalyzing adoption in-house and company-wide at a third-party vendor partner

Help your organization deliver purposeful, accessible, human-centered experiences that advance society. Create customer-desired products, increase sales, and bolster your brand. Organically mentor, build sustainable relationships and a fulfilling work environment, and reflect and learn together preparing for what’s next!

ADDITIONAL RELEVANT EXPERIENCE

Lead UX Designer, Staples, Framingham, MA (REMOTE) 7 years

Designer, EF Education First, Cambridge, MA (HYBRID) 5 years

EDUCATION

Full Sail University, Specialized Associate Degrees in both Recording Arts and Digital Media

CERTIFICATIONS

Mini MBA - In Women’s Health, Jodi Neuhauser & Rachel Braun Scherl (2026 / 03 - 04)
Service Design Intensive - Frank Spillers, Maven (2026 / 02-03)
AI in Content Design: Ethics, Scale and Impact - UX Content Collective (2026 / 02)
Introduction to Web Accessibility - edX (2026 / 02 - 03)
Transition into UX for Healthcare - Eric Shumake, Maven (2026 / 01 - 02)
Certificate of Critical AI Literacy - Sam Illingworth (2026 / 01-12)
Fundamentals of UX Writing - UX Content Collective (In progress)
HIPAA Essentials for All Non-medical Professionals - HIPAA University (2025 / 12)
Writing in Plain Language - LinkedIn (2025 / 12)
Foundations of Generative AI - Proprietary (2024)
LUMA Institute’s HCD Practitioner Certification - LUMA Institute (2023)

SKILL BUILDING AND CONTINUOUS LEARNING

(Any additional topics to further support your organization and mission)

TOOLBOX

(Ever-evolving, happy to adapt to in-house tools / methods of choice)

Kind Words

“Ambivalent relationships bring stress, confusion, and other feelings that are not so positive. Unfortunately, the X project was a good example of a product team that had that element. No one ever really knows when a program can test your abilities on all fronts that can make you feel challenged, or even question your capacities. I do have to tip my hat to Autumn for having the resilience to overcome this adversary and turn them into an ally. It took thought, patience and time, yet because of Autumn's strength and diligent communication, she heightened our perception as a group and made an indelible mark of what she is made of."

— Director
“Hi Autumn, I wanted to express my sincere gratitude for your exceptional support during our recent design review presentation preparation. Adapting to a new agenda was stressful, and the team was initially uncertain about the direction. Your ability to refocus our efforts on what truly matters was invaluable. Your insights and leadership alleviated much of the stress and ensured our presentation was coherent and impactful.”

— Colleague from different functional area within my team
“Thank you, Autumn, for continuously showing me and the team kindness, support, and inspiration. Your everyday greetings and your prompt, thoughtful responses to team members' questions are a great example of how a remote worker can stay connected to the in-office team. Your dedication to maintaining strong communication and fostering a positive work environment does not go unnoticed. We truly appreciate your efforts to ensure that everyone feels included and supported, regardless of where they are working from. Your positive attitude and proactive approach make a significant difference in our team's cohesion and morale. Thank you for being such an invaluable part of our team.”

— Colleague within my function
"Hey Autumn! It was so nice to see you again. I want to also thank you for coming out and supporting the X team’s user research testing, especially during a hectic time. You really brought great calming energy and the moral support we needed. Your ability to translate between design and research is extremely valuable and really helped us out on Tuesday!"

— Colleague from different functional area within my team
"Autumn has jumped into X project with our team with so much commitment and gusto, especially regarding the HMI, software, and screen designs. She has kindly guided us to identify our key requirements and has worked brilliantly and diligently to produce functional and aesthetic designs and workflows. I am very grateful to be able to work with her."

— R&D engineer, business partner
"Thank you X, for your encouraging and thoughtful observations about Autumn. We are all motivated about her dedication to programs she supports! Congrats, Autumn"

— Director in response to kind words in previous card

Resume

Hello and thank you for your interest!

"Thank you X, for your encouraging and thoughtful observations about Autumn. We are all motivated about her dedication to programs she supports! Congrats, Autumn"